Protur Hotels – Our Commitments

Since its foundation, Protur Hotels has always wanted to make everything revolve around people. That’s why our hotel chain was born and continues to grow with a solid commitment to our clients, our team, our suppliers and the society in which we carry out our activities.

For all of them, for over more than 40 years, we have carried out numerous activities & initiatives, and we continue to add new ideas, protocols & challenges, no matter how difficult that may be. Because, for us, there is no greater objective than to achieve the maximum satisfaction of those who visit us, the well-being of those who work with us & contribute in a positive way to the society in which we live.

Commitment to our Guests

The most important people are our guests; they give meaning to all we do. For them, every year we invest in renovating our facilities & services, always seeking to be pioneers in offering the most efficient & highest quality level of care within our sector.

Active listening, close dialogue & transparency are our guide when adapting to the ever-changing needs of those who visits us.

Commitment to our Team

The human capital that makes up Protur Hotels is one of the fundamental pillars within the group. One of its greatest values & its great strength. Hence, our firm commitment to continuous training, real equal opportunities & internal professional growth.

We always have & always will work hard to guarantee occupational health & workers rights; decent working conditions, reward for effort, conciliation & non-discrimination.

Commitment to our Suppliers

At Protur Hotels we see our suppliers as part of our extended family, which is why we always choose those with whom we share a philosophy & values, those who have always accompanied us & have helped us to grow & improve with each passing year.

We work with them from a position of dialogue & transparency, looking for the most sustainable & innovative solutions and with a clear commitment to local concerns.

Commitment to Society

Our commitment to society in general and, more especially to our local communities, is reflected in our Protur Social Commitment, which channels the support that Protur Hotels offers to sports (events, teams ...), culture (music, poetry…) & local traditions.

The result of this social commitment is our support for initiatives such as the Marxa de Llevant cycling race, the Mallorca Smooth Jazz Festival & the cooking competition, Protur Chef.

Likewise, at Protur Hotels we have always wanted to offer our support to those who need it most and so contribute to improving their quality of life as much as we can. To this end, we collaborate with leading local, national & international associations and NGOs.